How do I sign up for a course?
Can I take the online courses from more than one computer?
Yes, you can take our online courses by signing in with your username and password from any location and computer with internet access.
Can I take the online courses on my ipad or phone? What if the course doesnt launch for me?
Yes, you can take our online courses on your ipad or cell phone. If the course does not launch try enabling your pop ups and/or download the free Articulate App. That should solve the issue, if not, send us an email or give us a call and we can help you out.
Do I need to have an email address to take the online courses?
Yes, an email address is necessary for the purpose of enrolling in our online courses. However, if it is prefered to use the supervisors email address for everyone you can do that as well. You can have multiple users with the same email address.
Do I have to complete the course in one sitting?
No, our courses are designed so you can start and stop as needed, allowing you to break the training up over a longer period of time. Our system will keep track of your progress, enabling you to resume where you left off upon your next login.
How long will I have to complete a course? Can I get an extension if needed?
2-4 hour courses you will have 30 days to complete the training.
6-8 hour courses you will have 60 days to complete the training.
24 hour courses you will have 90 days to complete the training.
However, we understand that things come up so if you need extra time let us know and we can work something out. If you need an extension let us know.
I do not know how to enable pop ups on my computer.
Click here to learn how:https://www.isc.upenn.edu/how-to/configuring-your-web-browser-allow-pop-windows.
Can I train a group of employees using one login username?
No. Everyone has his or her own unique username and password. Everyone taking the online course will need to login INDIVIDUALLY. The name on the printed certificate will be the name of the person logged.
I can’t find the correct login page to start my class.
You can login here: https://hazmatschool.edubrite.com/oltpublish/site/home.do.
If I have had the 24 hour Hazwoper training and want to upgrade to the 40 hour, do I need to take the entire training over again?
No, students that have taken the 24 Hour HAZWOPER course can upgrade to the 40 Hour HAZWOPER level by taking an additional 16 hours of training. This training is required to be hands on training. We offer this class every 3 months at our San Ramon, California training center. Here is the link for more information: http://www.scm-safety.com/hazwoper-training-courses/.
When I try to login for my class I just get the empty login screen returned to me. I know I am using the correct ID and password.
Cookies! You need to allow cookies in your browser. Our course software uses a session cookie installed during login to verify that you are allowed to see pages. The cookie is checked with each request you make from the course site. Our session cookies are temporary and expire after 90 minutes of no course activity. You may turn on session cookies or first party cookies in your IE browser by choosing the menu Tools>Internet Options>Privacy. A setting of “Medium” is appropriate. Also, see question 8 below.
The difficulty may also be caused by Microsoft’s Content Advisor, which is a tool for protecting users from offensive or inappropriate content. In order to view our course material, it’s necessary to turn off Content Advisor. Adding hazmatschool.com as an approved site does not seem to be adequate. Content Advisor must be off. In your IE browser, choose Tools>Internet Options>Content. If set correctly, you will see an “Enable” button, indicating that Content Advisor is currently off. If there’s a “Disable” button, select this to turn off Content Advisor. (And remember to re-enable it later if you’re using it.)
When I am trying to pay for a course I get a error message.
If you receive an error message when trying to pay for a course call us at 1-877-674-2669. Sometimes doing it through the back end helps bypass the issue.
When I try to register for a course I get an error message.
If you are having trouble registering for a course fill out this registration page and email it to student firstname.lastname@example.org. We will manually register you into the course and email you your login id and password right away.
I cannot seem to open the DOT Hazmat Table pdf document. It won’t open in my browser or, it won’t download.
You may need the free Acrobat plugin for your browser. You may get the plugin here. Many Federal government documents are distributed on the Internet in Acrobat pdf format.
I could not finish the Final Quiz. The software stopped responding.
You may have inadvertantly moved your browser away from the quiz to look something up. This can close your quiz session and mark it as incomplete or you ran out of the 90 minute time period you are given. If you need to look something up while taking the exam open up a new window to do this.
I cannot see my Final Quiz grade.
If you want to see your final exam as graded, go to my items > test history.
If it is not there, you may not have saved each answer individually. Please retake the exam.
Your Final Quiz session may have timed-out. In that case the instructor needs to release the grade. Email us with your name, course number and explaining the situation.
You may not have pressed the ‘Finished’ button when you were finished with the Final Quiz. In that case the clock keeps running and for sure you are timed out. We need to stop the timer and evaluate the grade. Email us with your name, course number and explaining the situation.
I don’t understand, or I disagree with, some of the material presented.
Each course content page has been created with an easy to use email link to the instructor of that course. Our instructors are eager to hear from you, with good or bad reviews and yes, we have changed material based upon student input.
After you have completed a course, you can always continue your dialogue with the instructor or ask a question via email.
Will I receive a certificate upon completion of the course?
Yes, all of our courses offer a certificate upon course completion. Once you have completed a course, you are able to download, save or print a certificate of completion from your student transcript. Certificates are created in a pdf format. If you do not see a print certificate it may because the invoice has not been paid in full.’
Can I pay by check?
Yes, we do accept checks. Please make them out to Safety Compliance Management and send them to: 3160 Crow Canyon Place, Suite 115, San Ramon Ca, 94583. Even if you are paying by check you can sign up and get started in a course, however, your certificate will be held until your payment has cleared.
You may send us an email message to email@example.com explaining the problem you are having. You will get a response the same business day.